Privacy Policy
Last updated: April 9, 2026
1. Information We Collect
When you use SegmentFlow.ai, we collect information necessary to provide the Service:
- Account information: Your name, email address, and Shopify store details provided during registration.
- Store data: Customer and order data from your connected Shopify store, used to power segmentation and campaigns.
- Usage data: Information about how you interact with the Service, collected via analytics cookies (with your consent).
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Generate customer segments and email campaigns on your behalf
- Track email performance and revenue attribution
- Communicate with you about the Service
3. Data Sharing
We do not sell your personal data. We share information only with service providers necessary to operate the platform (e.g., email delivery, hosting, analytics) and as required by law.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use strictly necessary cookies to operate the Service and optional analytics cookies (with your consent) to understand usage patterns. You can manage your cookie preferences at any time using the Cookie Settings link in our footer.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at support@segmentflow.ai.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page.
9. Contact
If you have questions about this Privacy Policy, please contact us at support@segmentflow.ai.